Frequently Asked Questions
Tickets & Events
How do I buy tickets for an event listed on Pulse Poetry?
Pulse Poetry does not handle ticket purchases directly. To buy tickets, visit the event page and click the provided link, which will take you to the external ticketing platform (e.g., Eventbrite, Ticketmaster, etc.) where you can complete your purchase.
Can I get a refund if I can’t attend the event?
Since ticket purchases are managed externally, any refund requests must be handled through the platform where you bought the tickets. Please refer to the ticketing site’s refund policy or contact the organiser directly via their Instagram account for assistance.
How will I receive my ticket(s) after purchase?
Once you complete your ticket purchase on the external ticketing platform, you will receive your ticket(s) according to that platform’s process, usually via email. Pulse Poetry does not distribute or manage tickets directly.
Can I transfer my ticket to someone else?
Ticket transfers will depend on the policies of the external ticketing platform where you purchased your ticket. Please check their specific terms or contact the event organiser via their Instagram account for guidance.
What happens if an event is cancelled or rescheduled?
If an event is cancelled or rescheduled, the organiser will likely notify ticket holders via the external ticketing platform and/or social media. Pulse Poetry encourages organisers to keep attendees informed through their Instagram accounts, which are provided on the event page.
How do I access a virtual poetry event?
For virtual events, you can purchase your ticket through the external link provided on the event page. After purchasing, you will receive a link to join the event (e.g., Zoom, Google Meet) from the ticketing platform or the organiser. Be sure to check the event details for the correct access information.
Do I need to print my ticket, or can I use an e-ticket?
This will depend on the ticketing platform used by the organiser. Most external ticket platforms support e-tickets, which you can show on your mobile device for entry. Check with the ticket provider or organiser for specific entry requirements.
How can I contact the organiser for questions about an event?
You can contact the organiser directly through the Instagram profile provided on the event page. This is the best way to get details on tickets, event updates, or any other inquiries.
Do I need to register for an account on Pulse Poetry to view events?
No, you don’t need an account to browse events on Pulse Poetry. However, if you’d like to stay updated on new events or create your own listings, please sign up to our mailing list. This will also give you early access to future features. We especially encourage this if you are an artist.
Are there any discounts for events?
Discounts, if available, will be managed through the external ticketing platform. Please check the event’s details or the ticket provider’s website for any promotional codes, early bird offers, or group pricing.
Organisers
How do I create an event on Pulse Poetry?
To create an event, please send us the following details via email at admin@pulsepoetry.com: organisation name & description, event title, description, date, time, location, and external ticket purchase link. Once completed, we will publish your event.
Is there a fee to list my poetry event?
Listing an event on Pulse Poetry is free.
Can I edit my event details after publishing it?
Yes, you can edit event details at any time before the event starts. Simply reach out to us and let us know what you would like to be altered. We still recommend announcing changes via your usual channels.
Can I include a link to purchase tickets for my event?
Absolutely! When creating your event, we add a hyperlink to your external ticketing platform. Attendees will be directed to your chosen ticket provider (such as Eventbrite, etc.) to complete their purchase.
How do I promote my event on Pulse Poetry?
After publishing your event, you can share it using the social media links provided on the event page or boost its visibility on Pulse Poetry. Additionally, you can promote the event through your own social media channels.
Can I cancel or reschedule my event? How will attendees be notified?
You can cancel or reschedule your event by informing us, and we will make the necessary adjustments. Since tickets are purchased through an external platform, you’ll need to contact ticket holders directly, likely via your external ticketing service or social media, to inform them of the changes.
Will Pulse Poetry handle refunds if I cancel my event?
No, Pulse Poetry does not manage ticket sales or refunds. If your event is cancelled or rescheduled, you must handle any refunds or ticketing issues through the external platform where tickets were originally sold.
What kind of events can I host on Pulse Poetry?
Pulse Poetry supports various poetry-related events such as readings, open mic nights, poetry slams, workshops, and discussions. This is an inclusive platform dedicated to poetry and spoken word.
Can I host both in-person and virtual poetry events?
Yes, Pulse Poetry supports listing both in-person and virtual events. When informing us about events, please specify whether it will be held at a physical venue or online and provide the necessary details, including the external link for virtual event access.
How can attendees contact me about the event or tickets?
Attendees can contact you directly via your Instagram handle, which can be included on the event page. Please ensure you provide an active and accessible Instagram profile for easy communication.